No Chains started in 2018 with the passion of a few individuals wanting to create a better life for one young man living with disability. They saw the need for a caring, secure foundation for a family that was burnt out and unsure. It was established to bring about respect, safety, and quality of life, for this young man, by providing him with a supportive 'family' environment. The founding team at No Chains were then inspired by their vision to offer more families the level of care and support they know can be so elusive in today's disability support industry. By increasing the size of their family, No Chains are growing from strength to strength. Our 'family' now cares for more young men and women, where we assist our clients with their social, physical, mental and emotional wellbeing. The benefits being felt by their client's personal families and community at large.
Our Vision is to provide a safe, respectful environment in the lives of people with disabilities, as well as providing the security families deserve. We strive to see our clients embrace individuality, develop their character, and flourish, through the dedicated care and support provided by No Chains.
Without question, No Chains holds a standard of care that is absolutely exceptional. Being a heart-driven service is what causes us, here at No Chains, to stand above. Through the integrating of family values, and that same sense of family, in our organisation, we help to foster an exceptional environment for our clients. Surely this is what people should expect from a disability service; one that actually cares about clients and its personnel. By holding this higher standard to ourselves, we continue to treasure 'being exceptional' bar none.
Managing Director
Dalida Dagher is an experienced professional in the retail and hospitality sectors. Her educational qualifications include a Certificate IV in Disability from Futuristics Training & Education Australia (September 2023), along with certifications in Medication Administration (Block Learning, Sep- tember 2023) and First Aid (First Aid for You) June 2023. Dalida's career history includes working as the Founder and Managing Director of No Chains Pty Ltd since April 2019, where she manages a team of 26 employees and oversees daily operations. Prior to that, she worked as an Assisted Transport Support Officer at the Department of Education until April 2019, assisting in transporting children with special needs to and from school. She also owned and managed service stations, convenience stores, and other businesses from 1999 to 2012, working in partnership with major oil companies. Dalida possesses a diverse skill set, including leadership, strategic planning, operational management, financial acumen, customer service, staff development, adaptability, problem-solving, and effective communication. Her extensive skill set make her a valuable asset to No Chains Pty Ltd.
House Coordinator
Michelle Rudder Pouzet is a dedicated individual with a genuine passion for empowering individuals with disabilities and creating a supportive and nurturing environment. She is committed to ensuring the highest quality of care and support for participants while fostering their independence and community integration. Michelle's educational background includes a Certificate IV in Disability, completed in September 2023. She also possesses Mediation Administra- tion skills acquired through Block Learning in September 2023 and holds a First Aid Certificate earned in June 2023 and a Certificate III in Aged Care, obtained in 2010. Michelle's extensive work experience includes her current role as a House Coordinator at No Chains Pty Ltd since April 2019. In this capacity, she oversees client care and support, manages staff, handles administrative tasks, maintains effective communication and liaison, ensures health and safety compliance, advocates for residents, and maintains quality assurance. She is deeply committed to providing the best possible care and support to residents with disabilities. Prior to her role at No Chains Pty Ltd, Michelle worked as a Disability Support Worker at MJ Brothers from April 2018 to April 2019, providing personal care, facilitated community outings, prepared meals, and engaged in activities within clients' homes. Michelle is a very compassionate and dedicated individual and her interactions with participants contributes to their well-being. Additionally, Michelle has experience as a Homecare Worker at KinCare during the same period. In this role, she provided respite overnight services, engaged in social interactions, conducted meal prep- aration, and offered personal care, including hoisting and feeding. Michelle worked with clients experiencing dementia and has established a mean- ingful connection with them and their families
Team Leader (Day Program House)
Antoinette Bechara has been in the role as a team leader at No Chains Pty Ltd since January 2020. Antoinette manages a team responsible for running a day program. Her responsibilities include task delegation, staff development, food preparation, stock control, and transportation of participants. Previously, Antoinette worked as an Assisted Transport Support Officer with the Department of Education from 2013 to April 2019,
Administrative Assistant
Bruno Pouzet is a dedicated and detail-oriented individual with extensive experience in various roles across different industries. His career encompasses administrative assistance, support work, production management and account management. Bruno is currently working At No Chains as an administrative assistant, handling tasks such as creating document templates, managing employee clearances, implementing software solutions and performing various administrative duties. In his support worker role for No Chains Pty Ltd, Bruno ensures the well-being of participants in a Supported Independent Living (SIL) house. His responsibilities included cleaning, medication administration, and morning routines. Bruno's experience in production management roles involved efficiently managing teams, production schedules, and equipment maintenance, contributing to streamlined operations and successful project execution. As an account manager, Bruno liaised with clients, handled inquiries, managed software-related issues, and consistently achieved targets. His contributions were recognised, highlighting his proficiency in this area. Throughout his career, Bruno has consistently displayed a strong work ethic, attention to detail, and a commitment to achieving positive results. His diverse skill set, which includes software proficiency, customer service, and team management, makes him a valuable asset to No Chains Pty Ltd.
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